:root{
  --ground:#E9EBE6;--surface:#FFFFFF;--surface-2:#F4F5F1;
  --ink:#19211E;--ink-2:#5C6661;--line:#D2D6CE;
  --brand:#0E4F41;--brand-soft:#DCE9E4;--btn-ink:#FFFFFF;
  --wait:#8A6A00;--back:#A7481A;--hq:#1B5E8A;--done:#1F6B4B;--shut:#6B7570;
  --radius:10px;
}
@media (prefers-color-scheme: dark){:root{
  --ground:#121715;--surface:#1A211E;--surface-2:#212926;
  --ink:#E7EBE8;--ink-2:#98A29D;--line:#2E3733;
  --brand:#6FC3AB;--brand-soft:#1E2F2A;--btn-ink:#0B1412;
  --wait:#D6AC3C;--back:#E08A57;--hq:#6FB4DE;--done:#63C295;--shut:#8E9994;}}
*,*::before,*::after{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--ground);color:var(--ink);
  font-family:Archivo,"Segoe UI",system-ui,-apple-system,sans-serif;
  font-size:16px;line-height:1.55;font-variant-numeric:tabular-nums}
.wrap{max-width:720px;margin:0 auto;padding:22px 18px 72px}
.gate{max-width:380px;margin:0 auto;padding:64px 18px}
.gate h1{font-size:23px;margin:0 0 6px}
.gate p.tag{margin:0 0 22px}
.center{text-align:center}
header.head{display:flex;justify-content:space-between;align-items:flex-start;gap:14px;margin-bottom:20px}
h1{font-size:25px;line-height:1.15;letter-spacing:-.02em;font-weight:700;margin:0 0 4px}
.tag{font-size:14px;color:var(--ink-2);margin:0;max-width:46ch}
.who{font-size:13px;color:var(--ink-2);text-align:right;flex-shrink:0;padding-top:4px;line-height:1.35}
.who b{display:block;color:var(--ink)}
.who button{background:none;border:0;color:var(--brand);font:inherit;font-size:12.5px;font-weight:600;cursor:pointer;padding:2px 0 0}
nav{display:flex;gap:2px;background:var(--surface-2);border:1px solid var(--line);
  border-radius:var(--radius);padding:3px;margin-bottom:20px;overflow-x:auto}
nav button{flex:1 0 auto;appearance:none;border:0;background:transparent;color:var(--ink-2);
  font:inherit;font-size:14px;font-weight:500;padding:9px 12px;border-radius:7px;cursor:pointer;white-space:nowrap}
nav button[aria-selected="true"]{background:var(--surface);color:var(--ink);font-weight:600;box-shadow:0 1px 2px rgba(0,0,0,.07)}
button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,a:focus-visible{outline:2px solid var(--brand);outline-offset:2px}
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:20px}
.card+.card{margin-top:14px}
h2.sec{font-size:13.5px;font-weight:700;margin:22px 0 12px;color:var(--ink-2)}
h2.sec:first-child{margin-top:0}
.field{margin-bottom:15px}
label{display:block;font-size:13.5px;font-weight:600;margin-bottom:5px}
label .opt{font-weight:400;color:var(--ink-2)}
input,select,textarea{width:100%;font:inherit;font-size:15px;color:var(--ink);
  background:var(--surface-2);border:1px solid var(--line);border-radius:8px;padding:10px 11px}
textarea{min-height:92px;resize:vertical;line-height:1.5}
.row{display:flex;gap:12px}
.row>*{flex:1;min-width:0}
@media (max-width:480px){.row{flex-direction:column;gap:15px}}
.btn{appearance:none;border:0;background:var(--brand);color:var(--btn-ink);font:inherit;
  font-weight:600;font-size:15px;padding:11px 20px;border-radius:8px;cursor:pointer}
.btn[disabled]{opacity:.55;cursor:not-allowed}
.btn.ghost{background:transparent;color:var(--ink);border:1px solid var(--line);font-weight:500}
.btn.sm{font-size:13.5px;padding:8px 14px}
.btn.full{width:100%}
.actions{margin-top:18px;display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.note{font-size:13px;color:var(--ink-2);margin:0}
.err{color:var(--back);font-size:13.5px;margin:10px 0 0}
.stage{display:inline-flex;align-items:center;font-size:12.5px;font-weight:600;
  padding:3px 10px;border-radius:99px;border:1px solid currentColor;white-space:nowrap}
.st-submitted{color:var(--wait)}.st-returned{color:var(--back)}.st-verified{color:var(--hq)}
.st-in_process{color:var(--hq)}.st-resolved{color:var(--done)}.st-closed{color:var(--shut)}
.docket{background:var(--brand-soft);border:1px solid var(--line);border-radius:var(--radius);padding:22px;text-align:center}
.docket .code{font-size:27px;font-weight:700;letter-spacing:.06em;margin:6px 0 12px}
.docket p{margin:0;font-size:14px;color:var(--ink-2)}
.qhead{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}
.qsub{font-size:17px;font-weight:600;margin:0 0 3px;line-height:1.3}
.qcode{font-size:12.5px;color:var(--ink-2);letter-spacing:.05em}
dl.detail{margin:14px 0 0;display:grid;grid-template-columns:auto 1fr;gap:6px 16px;font-size:14.5px}
dl.detail dt{color:var(--ink-2);font-size:13.5px}
dl.detail dd{margin:0;white-space:pre-wrap}
.files{display:flex;flex-wrap:wrap;gap:8px;margin-top:14px}
.file{display:flex;align-items:center;gap:7px;font-size:13px;padding:6px 10px;border:1px solid var(--line);
  border-radius:8px;background:var(--surface-2);color:var(--ink);text-decoration:none;max-width:100%}
.file span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:170px}
.file img{width:34px;height:34px;object-fit:cover;border-radius:5px;display:block}
.file .x{border:0;background:none;color:var(--ink-2);font:inherit;cursor:pointer;padding:0 2px}
.report{margin:16px 0 0;padding:14px;border:1px solid var(--done);border-radius:8px;background:var(--surface-2)}
.report h3{margin:0 0 6px;font-size:13.5px;color:var(--done)}
.report p{margin:0;white-space:pre-wrap;font-size:14.5px}
.trail{margin:18px 0 0;padding:14px 0 0;border-top:1px solid var(--line)}
.trail h3{font-size:13.5px;margin:0 0 10px;font-weight:600}
.event{padding-left:15px;border-left:2px solid var(--line);margin-bottom:12px}
.event:last-child{margin-bottom:0}
.event .when{font-size:12.5px;color:var(--ink-2)}
.event p{margin:2px 0 0;font-size:14.5px;white-space:pre-wrap}
.list{display:flex;flex-direction:column;gap:10px}
.item{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);
  padding:14px 16px;cursor:pointer;text-align:left;width:100%;font:inherit;color:inherit}
.item:hover{border-color:var(--brand)}
.item .qsub{font-size:15.5px}
.meta{font-size:13.5px;color:var(--ink-2);margin:6px 0 0}
.empty{color:var(--ink-2);font-size:14.5px;padding:26px 4px;text-align:center}
.hidden{display:none !important}
.back-link{background:none;border:0;color:var(--brand);font:inherit;font-size:14px;font-weight:600;cursor:pointer;padding:0;margin-bottom:12px}
.step{margin-top:16px;padding-top:16px;border-top:1px solid var(--line)}
.step h3{font-size:13.5px;margin:0 0 10px}
.filters{display:flex;gap:8px;margin-bottom:14px;flex-wrap:wrap;align-items:center}
.filters button{font:inherit;font-size:13px;padding:5px 11px;border-radius:99px;
  border:1px solid var(--line);background:var(--surface);color:var(--ink-2);cursor:pointer}
.filters button[aria-pressed="true"]{background:var(--ink);color:var(--ground);border-color:var(--ink)}
.person{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 0;border-bottom:1px solid var(--line);flex-wrap:wrap}
.person:last-child{border-bottom:0}
.person .pn{flex:1;min-width:140px}
.person .pn b{display:block;font-size:14.5px}
.person .pn span{font-size:12.5px;color:var(--ink-2)}
.person select{width:auto;font-size:13.5px;padding:6px 9px}

/* Read-only fields (e.g. name pulled from the login) */
input[readonly]{background:transparent;color:var(--ink-2);border-style:dashed;cursor:not-allowed}

/* Attachment that has been deleted from storage */
.file.gone{opacity:.55;border-style:dashed;cursor:default}
.file.gone span{max-width:none}